We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Oiyari collects, uses, stores, and protects your personal data when you visit our website www.oiyari.com, use our services, or purchase our products. It also explains your rights under the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.

WHO WE ARE
Oiyari is a skincare and hair care brand based in Riyadh, Saudi Arabia. We are responsible for the personal data we collect about you. If you have any questions about this policy or wish to exercise your rights, contact us at Skin@oiyari.com or via WhatsApp at +966 55 895 5070.

THE DATA WE COLLECT ABOUT YOU
We may collect and process the following types of personal data:

• Your name, delivery and billing address, and contact details (email and phone number);
• Order and payment details necessary to process your purchases;
• Information about how you use our website, including device, browser, and browsing activity collected through cookies and similar technologies;
• Your marketing and communication preferences.

We do not store full payment card details. Payments are processed securely by our payment providers through Shopify’s checkout.

HOW WE USE YOUR DATA
We use your personal data to:

• Process and deliver your orders and manage payments;
• Communicate with you about your orders and respond to your enquiries;
• Improve our website, products, and services;
• Send you marketing communications where you have agreed to receive them;
• Comply with our legal and regulatory obligations.

LAWFUL BASIS
We process your personal data where it is necessary to perform our contract with you, where we have your consent (for example, for marketing), where it is in our legitimate business interests, or where we are required to do so by law.

MARKETING
We will only send you marketing messages where you have agreed to receive them. You can opt out at any time by contacting us at Skin@oiyari.com or using the unsubscribe link in our emails.

SHARING YOUR DATA
We may share your personal data with trusted third parties who help us operate our business, including payment processors, shipping and courier companies (such as Aramex), and our technology providers (such as Shopify). We require all third parties to protect your data and to use it only for the purposes we specify. We may also disclose your data where required by law or by competent authorities.

INTERNATIONAL TRANSFERS
Some of our service providers may process data outside the Kingdom of Saudi Arabia. Where this happens, we take appropriate steps to ensure your data receives an adequate level of protection in line with applicable Saudi data protection requirements.

DATA SECURITY
We use appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. Access to your data is limited to those who need it to perform their role.

DATA RETENTION
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

YOUR RIGHTS
Under the Personal Data Protection Law, you have the right to be informed about how your data is used, to access your data, to request correction of inaccurate data, to request deletion of your data, and to withdraw consent to marketing at any time. To exercise any of these rights, contact us at Skin@oiyari.com.

COOKIES
Our website uses cookies to help it function, to remember your preferences, and to understand how visitors use the site so we can improve it. You can set your browser to refuse some or all cookies, though parts of the site may not work properly as a result.

CHILDREN
Our website and products are intended for adults. We do not knowingly collect personal data from children.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will take effect when posted on this page.

CONTACT & COMPLAINTS
If you have any questions or concerns about how we handle your personal data, please contact us at Skin@oiyari.com. You also have the right to raise a concern with the competent data protection authority in the Kingdom of Saudi Arabia.